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April 25, 2012

Apple’s New iPad Still in Short Supply

Apple Store iPad Launch Apple remains supply-constrained on its new iPad, and will remain so for at least part of the current quarter, Apple executives said Tuesday.

"The new iPad is on fire, and we're selling them as fast as we can make them," Apple chief financial officer Peter Oppenheimer said during a Tuesday conference call with analysts.

Apple reported net income of $11.6 billion for the first calendar quarter, an increase of 93.3 percent over the prior year. The company's revenue increased by 59 percent to $39.2 billion.

The quarter was Apple's first opportunity to begin selling its new iPad, which launched on March 16. Apple said customers responded strongly, snapping up a total of 11.8 million iPads during the quarter, including the new model, which represented a 151 percent year-over-year increase.

Apple sold 35.1 million iPhones in the quarter, 4 million Macs, and 7.7 million iPods.

Still, it was the new iPad that analysts wanted to hear about. Unfortunately, Apple didn't provide the total sales for the new iPad and the iPad 2, otherwise known as the "mix". But Apple chief executive Tim Cook noted that the new iPads 2 remained supply-constrained for the few weeks of the quarter that it shipped, and it also remained so.



April 5, 2012

Report: Apple Probing New iPad Wi-Fi Connectivity Problems

Apple is reportedly investigating Wi-Fi connectivity issues with its new iPad.

According to an internal document posted by 9to5Mac (click below for larger image), Apple is aware of an issue affecting the Wi-Fi on select new iPads, and instructs those affected to contact Apple.

"Symptoms can include, but are not limited to: Intermittent connectivity, slow Wi-Fi speeds, Wi-Fi network not seen," the documents reads.

The memo instructs Apple Store and call center employees to "capture" new, Wi-Fi-only iPads exhibiting these symptoms. 9to5Mac noted that this usually means that the tablets are shipped to Apple's engineering centers for investigation. "Apple will replace affected units," the blog said.

Apple did not immediately respond to a request for comment.



April 2, 2012

New iPad Owners Love Tablet’s Retina Display, Battery Life

Despite reports about Wi-Fi connectivity issuesand overheating, new iPad owners appear to be more satisfied with the updated Apple tablet than ever, thanks in large part to the new Retina display.

According to a new report from ChangeWave Research, 82 percent of new iPad buyers are "very satisfied" with the updated tablet, while 16 percent are "somewhat satisfied." Only 2 percent were "somewhat unsatisfied," while no one was "very unsatisfied."

That's a jump from last month, when ChangeWave asked first- and second-generation iPad owners about their satisfaction levels. About 74 percent were "very" satisfied, while 23 percent were "somewhat" satisfied.

What features are new iPad owners most enjoying? An overwhelming 75 percent like the Retina display, followed by 22 percent who enjoy the long battery life, and 21 percent who are pleased by the 4G LTE capability. Rounding out the top five most-liked features were the processor speed (20 percent) and updated iSight camera (18 percent).



March 28, 2012

Apple Claims New iPad’s Battery Charging is Perfectly Normal

The new iPad's battery performs within the normal parameters of an iOS-based device, thank you very much. At least that's the story Apple is telling in the face of criticism of the way the company's latest tablet deals with battery charging.

Apple told All Things D on Tuesday that there's been some "confusion" about the way the new iPad charges up its battery when users plug it into a wall socket.

When the tablet reaches a nearly 100 percent charged state, the new iPad displays the battery as being fully charged, Apple's Michael Tchao told the tech site. When that happens, the battery actually continues to charge all the way to 100 percent—but if it remains plugged in, it decharges a little, then charges back up fully, then back down again, and so on until the user unplugs the tablet.

Tchao billed that process as a boon to new iPad owners.

"That circuitry is designed so you can keep your device plugged in as long as you would like," he told All Things D said. "It's a great feature that's always been in iOS."

Apparently, Apple has been doing the same thing to manage the battery charging of several iOS-based devices, including iPhones, iPod Touches, and iPads, for several product generations. It just hadn't gone noticed by many folks until a DisplayMate analyst grokked that his new iPad wasn't fully charged even though the display indicated that it was, according to All Things D.

So basically, plugged-in iOS devices cycle between a completely charged state and a slightly decharged state, but Apple doesn't reflect this in the battery status on its devices because it could "distract or confuse users," according to Tchao.



March 23, 2012

DisplayMate: New iPad Lies About Charging Status

The new Apple iPad is displaying a full battery when it still has an hour to charge, Dr. Raymond Soneira of DisplayMate Technologies said after testing the new tablet's display.

"The new iPad continues to charge for about 1 hour after it claims to reach 100%. This affects the battery run time if you stop charging when it says 100%," Soneira said in an email to PCMag.com.

The iPad isn't alone in this. "Other tablets and smartphones also lie about their charging status," Soneira said in his email.

Soneira, a leading display analyst, has worked with PCMag.com before in helping to analyze monitors, TVs and portable displays.

As the new 2048-by-1536 display's backlight takes 7 watts of power compared to the iPad 2's 2.7-2.8 watts, according to Soneira's full report, the new iPad requires a much bigger battery.



March 23, 2012

New Apple iPad Launching in 25 More Countries Today

New iPad

Apple's new iPad is arriving in 25 additional countries on Friday.

The full list of places where the third-gen tablet is launching today includes Austria, Belgium Bulgaria, the Czech Republic, Denmark, Finland, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Macau, Mexico, The Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

This is the second wave of countries Apple has rolled the new iPad out to. It first hit stores on March 16 in the U.S., the U.K, Australia, Canada, France, Germany, Hong Kong, Japan, Singapore, Switzerland, Puerto Rico, and the U.S. Virgin Islands.

Not surprisingly, the new iPad was an instant hit, selling 3 million units in its first weekend, Apple confirmed last week. Demand for the tablet has remained strong, with wait times on Apple.com at about 2-3 weeks.



March 20, 2012

Report: New iPad Burns 10 Degrees Hotter Than iPad 2

ipad 3 hotter

The new iPad is not just a hot commodity, it is literally burning hotter than its predecessor, a report has found.

According to thermal images from Dutch site Tweakers.net (via Google Translate) first discovered by Engadget, Apple's third-gen iPad is heating up 10 degrees hotter than the iPad 2. Using an infrared camera, Tweakers measured the temperature of each tablet side by side after five minutes of running GLBenchmark. The pictures show that the new iPad hit 33.6 degrees centigrade (92.5 Fahrenheit) while the iPad 2 reached a cooler 28.3 degrees centigrade (82.9 Fahrenheit).

There has been chatter throughout the blogosphere that that new iPad was warmer, and these images seem to confirm that assumption. However, Apple has not commented on the matter and did not immediately respond to questions from PCMag.

However, this certainly hasn't stopped people from snapping up a record 3 million new iPads since the tablet launched, Apple announced Monday.



March 19, 2012

Apple Sells 3 Million New iPads

iPad 3 Apple on Monday revealed that it sold 3 million new iPads since the tablet hit stores on March 16.

"The new iPad is a blockbuster with three million sold―the strongest iPad launch yet," said Philip Schiller, Apple's senior vice president of Worldwide Marketing, in a statement. "Customers are loving the incredible new features of iPad, including the stunning Retina display, and we can't wait to get it into the hands of even more customers around the world this Friday."

Apple was asked about iPad sales during an early morning conference call about plans for a dividend and stock repurchase, but Apple CEO Tim Cook declined to provide exact stats. He would only say that Apple saw "record" sales of the new iPad and that Cupertino was "thrilled" by the results.

With the new iPad, he said, "it just keeps getting better."

In a separate statement, meanwhile, AT&T - which is offering the 4G version of the new iPad - said it "set a new single-day record for its iPad sales and activations."

Verizon Wireless is also selling the 4G version of the new iPad here in the U.S., but has not released launch day stats just yet.

The tablet is also selling via Best Buy, Radio Shack, Sam's Club, Target, and Walmart.



March 18, 2012

IHS iSuppli Breaks Down Cost of Parts in the New iPad

Apple is building its new 32GB LTE iPads at a cost of about half of what the company is charging consumers for them, according to a preliminary teardown analysis by IHS iSuppli. The iPad maker isn't making quite as much in profit with its new 16GB tablets featuring 4G LTE wireless capability and somewhat more with the top-of-the line 64GB model.

The new iPad went on sale Friday, drawing big crowds to Apple Store retail outlets like the flagship store on Fifth Avenue in New York.

The 32GB LTE iPad, priced at $729, costs Apple $375.10 to produce, according to IHS, which on Friday performed a physical teardown of an off-the-shelf tablet and presented a preliminary analysis of the cost of its various components and assembly. The $375.10 estimate includes what the research firm believes is a bill of materials (BOM) of $364.35 and $10.75 in manufacturing costs.

Extrapolating for the different cost of NAND flash memory for the two models on either side of the 32GB version, IHS figures the 16GB LTE iPad, priced at $629, has a BOM of $347.55 and total assembly cost of $358.30. The 64GB LTE iPad, carrying an $829 sticker, costs an estimated $397.95 in materials to produce, and a total of $408.70 to make when also factoring in manufacturing expenses.



March 16, 2012

New Apple iPad Now on Sale

After months of rumors, the much-hyped big reveal, and - for some - time spent in line at various retailers, the new Apple iPad is here.

Apple opened its doors at 8am local time today in the U.S. and nine other countries this morning - Australia, Canada, France, Germany, Hong Kong, Japan, Singapore, Switzerland and the U.K., along with Puerto Rico and the U.S. Virgin Islands.

Among the first people in line in Australia was iFixit co-founder Luke Soules, who nabbed the new iPad and promptly tore it apart for the company's traditional teardowns.

Best Buy, Radio Shack, Sam's Club, Target, and Walmart, as well as wireless carriers AT&T and Verizon will also offer the new iPad during regular business hours.