The Tech News Blog

February 15, 2012

FCC Cracks Down on Telemarketing ‘Robocalls’

The Federal Communications Commission today approved rules that will make it more difficult for companies to use automated telemarketing calls, or robocalls.

"Consumers by the thousands have complained to us, letting us know that they remain unhappy with having their privacy invaded and their time wasted by these unwanted calls," FCC Chairman Julius Genachowski said in a Wednesday statement.

Specifically, the new rules will require companies to get written consent before calling you with automated offers. That can include an online form, though.

Current "do not call" telemarketing rules allow companies to contact people if they have an established business relationship - basically, if you've ever used the company's services before. The robocall rules, however, eliminate that prior relationship exemption for calls to residential wireline phones.